I don't have a virgin media socket. Some of the cables hanging out the wall were cut off after the house improvements. I don't have a virgin media socket

 
 Some of the cables hanging out the wall were cut off after the house improvementsI don't have a virgin media socket  a week ago

However the issue I have is that I don't know if the home I am moving into has a virgin media socket in the house or if this would need to be set up. Part 1 when you activate The Signal. Vonage 2nd line. charleykate10. No Virgin Media Wall socket . Account - Mobile. RedTomato said: I removed my Virgin cable about a month ago. I'm here to share knowledge, I don't work for Virgin Media. Reply. i don’t have a virgin media wall socket. Looks like the supply cable is dropping down from the top of the photo into a metal isolator box. The best thing to do if. Virgin was on the phone to you with an apology within the hour after I queried its unwanted attentions. I am so sorry to hear that you seem to be missing a wall socket in the home. Welcome to the community forums. I have been given other details for the account such as the account number/area code and. I’m a new Virgin customer, and the previous occupants used a different provider. Security matters. Although, not quite sure why someone would have taken it off in the first place, but hey,. QuickStart, set up and connections. Follow these steps to install your virgin Media Broadband, TV and Phone service. Don’t have virgin media wall socket. Sorry to hear that your extension landlines are not currently working. Browse Virgin Media Virgin Media Community. 0. Thank you. Broadband Deals. These are the parts I could find, they were screwed into the end on the coaxial cable. Options. What should I do? - 5414930 Virgin Media Wall Socket. I’ve tried to call once and been cut off after ages on hold. You may still need to pay an activation fee, but some deals will offer activation for free. Entertain me; Broadband Deals. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. If you don't have the correct socket, and you can't trace the cable back into the house from the external omnibox then call the pre-installs team on 0800 052 1734. Then just connect your various devices to the dongle. 3. If there is no wall box there, it may just be a loose cable - and may be hidden/decorated over. on ‎10-05-2023 16:16. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. ThanksOn top of that, Virgin Media also offers a self-install option. Tudor. I’ve tried calling but the people I’m connected to keep hanging up. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. Thanks for the reply. To order an adapter, simply click Ready to switch in the. . It's not possible to create a live chat, I have been unable to contact the help centre by phone and I have no idea whether or not I need to book an engineer. VM don't use fibre inside the property. Virgin Media - Cable Broadband, Digital TV and Telephone/Mobile News. Account - Mobile. Browse I have received my HUB and thought I could do a quick setup, but turns out I can’t. This uses a copper coaxial cable of a similar type to the cable that feeds the signal from a rooftop TV aerial to a TV set. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. If you can get Quickstart, you can choose one of two delivery options. Very poor advice. 0 Kudos. Unfortunately we don't use the Openreach master sockets as they are BT only. Mark as New; Bookmark this message; Subscribe to this message; Mute; Subscribe to this message's RSS feed; Highlight this message; Print this message; Flag for a moderator; on ‎15-12-2022 21:47Re: No virgin media socket outside my house. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks agoFeb 22, 2022. If you are already an existing customer and want the point moving then there would be a £25 non fault call out charge (it used to be £99) to do the. Browse. on ‎17-12-2022 10:39. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Got my virgin media self install kit but I don't have a virgin socket. Forum; Apps. The other is marked TV, & this is used for TV & Broadband. 0. No virgin media wall socket in QuickStart,. If you would like, we can forward your details to the relevant team to see if your property is serviceable. 4. See where this Helpful. We have the quickstart pack but sadly cannot get broadband set up and working. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. We would like to show you a description here but the site won’t allow us. Just joined. Virgin Media want to replace cable to house in QuickStart, set up and connections Sunday; Book Engineer HELP! in. Connect the Hub’s power cable with the blue tab. However when I plug in the cable to it the lights flash for a second or two diff. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. . My home burglar alarm is linked to the home telephone line too. But. Stream from Virgin Media. Networking and WiFi. Tudor. I ordered a broadband only package because it said I could self install the kit. I'm a Very Insightful Person, I'm here to share knowledge. You cannot watch live TV via the guide without the wired coax, but you can still use the mini box in your loft as long as you have WiFi reception there. You may need to use the. we have previously had virgin media but no socket anymore so there is nowhere that i could possibly plug the box into. Push fit the VM-supplied lead onto the socket. Learn more. Need to contact Virgin Media Customer. How can I book a technician in QuickStart, set up and connections 10 hours ago Need wall socket in QuickStart, set up and connections 22 hours ago not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayNew Install Assistance Call the Pre-installation and delivery team on 0800 052 1734. I’ve already cancelled my old BT service and now advised that earliest date for an engineer to come is 26th Jan. My Virgin Media App. Account - Mobile. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. Placed an order and the lady said we were eligible for quick start self installation. Networking and WiFiNo virgin media wall socket. To order an adapter, simply click Ready to switch in the. Security matters. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Browse Virgin Media Virgin Media Community. Virgin Media; My Virgin Media;. i dont have the box on the wall that you need to plug it into - 5040054. The phone number doesn't connect you. TV on the go. Browse Virgin Media Virgin Media Community. Can anyone help me? we’ve been sent a quick install box but when following the instructions we don’t have the Virgin media socket which is - 5403137. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. But this is provided you already have an undamaged Virgin Media socket. No, any cables within the house can be touched as much as the householder wants to touch them. . Now have to wait until late next week for a technician to arrive!on ‎12-08-2022 15:38. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. You may need to use the. The phone number doesn't connect you. Sign in to My Virgin Media a. My Virgin Media App. I don't see a Virgin Media Wall Socket anywhere in the house. I don’t have the virgin media socket on my wall, how can I get online - 5206643 There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. japitts. 2: Internet connection, via your homehub, for all online functions. Account - Cable. Let us know if you'd like to go ahead with that. You can follow the cable from the socket and see if you can plug it into the hub. Step 3 - Label the box – a letter came with the. When I proceeded to set up my Hub 3 I quickly realised that. PSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services. QuickStart, set up and connections. There should be a wall mounted box somewhere inside that has an F socket on it. 0 Kudos Reply. 0 Kudos. An engineer came out yesterday and we eventually found it randomly part the way down the stairs. Virgin Media’s new Stream box allows users to access its TV service, plus streaming apps without the need for a cable TV connection or a contract. Been on a call for more than 1 hour with - 5149211Hi, We have recently signed up for Virgin Media and we received our new Virgin Media Hub 4 yesterday, upon setting up the modem there are no internal sockets out we only have a wire and no external junction box! Trying to speak to someone on the phone but can’t get through to no one. You. Then just connect your various devices to the dongle. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. QuickStart, set up and connections. You can also check for a loose cable as not all properties have a socket. We have a virgin media wall socket with an ethernet port in the wall but no round cable. I'm a Very Insightful Person, I'm here to share knowledge. Don’t plug the power cable into a plug socket yet. Browse Virgin Media Virgin Media Community. What needs to be done is for the new Virgin Media CV21 connection. Account - Mobile. Broadband and phone deals. Martin_N. QuickStart, set up and connections. Broadband and phone deals. We would like to show you a description here but the site won’t allow us. Hello everyone, I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. If it is a loose cable only, you will need one of these to connect the Quickstart cable. If it’s damaged or not working correctly, it could be causing. I've received the self installation kit with a hub3, going through the installation process, and I'm asked to take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on the wall. Give the pre-installs team a call on 0800 052 1734. ago Sometimes you will get a random cable sticking out of a wall with no isolator. The multimedia socket has a coax options as does the virgin media socket. So yes, following many takeovers, this is now your Virgin Media connection. Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you. please - 5241140 Hello I just moved to a new apartment and Virgin broadband is available in this area, I received my Hub 3 today plugged all the cables( Sat 1+2 sockets)but only the green light keep flashing. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. You need an aerial and an RF feed from it. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. Please help. From there it is going into the white distribution amplifier. Manage Your Account. 168. Got my package today and there is an isolated cabled with it but I don't have the wall socket. Manage Your Account. I’ve just been to the property but not sure these are the right sockets. Don't touch it. All the apps will work, and you can watch your recordings - your mini box connects to the main box. on ‎15-12-2022 08:14. If your not a virgin media customer then nothing. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services in. I don't work for Virgin Media. You can also check for a loose cable as not all properties have a socket. - 5387031. Or wait a day or two and a member of the Forum Team should. I don't seem to have a virgin media socket. I’ve seen other folks with similar problems advised to ring Virgin to book an appointment with an engineer, but I can’t get through on. Thank you for your response @andrewmonkie. QuickStart, set up and connections. Very Insightful. I currently reside in a rental property, so I assume that I'll need to get in contact with my landlord first to make sure they're happy about someone coming out to ins. Solved: Hello, ive tried calling and cant get through to book and engineer. I’m moving into a new property and was told the property was eligible for quick start as it has the sockets installed. on ‎25-09-2022 15:41. If there are you can book an engineer online too. You need one of these (They aren't supplied by VM as wall sockets usually have the expected female end): - 5424753. SpeedDamaged Wall socket. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. . Account - Mobile. I’ve come to virgin only to realise I have the old virgin Telephone line and that’s it I don’t have a Co-Axial socket Is they any way to go around from this An engineer is coming out this weekend but now I’m left with no internet I am getting a virgin media self installation kit delvered on Wednesday 9th August as I was informed on Virgin Media site online. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. on ‎22-03-2023 10:44. Solved: Hi, I recently moved to the house and ordered Virgin media broadband, I received the self-install kit today but I don't have a wall - 4940188I will be installing Virgin Broadband, TV & home phone soon but just wanted to check if it matters that I have two Virgin wall sockets in different rooms from a previous owner. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on ‎21-08-2023 20:36. Joining in. Stay safe online. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. Manage Your Account. Is the socket broken? I can't see another photo like this one from searching. We're here to help. Hi, I have raised the relocation request to the new property for my VM fibre and TV VM is taking time as there is sim line work that has to be completed on the area before they install at my property as my property is getting renovated wanted to get the socket installed which supports this. - 5209809. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and SundayI don’t have the virgin media socket in my wall MU54. Browse Virgin Media Virgin Media Community. Bits and bytes. Stay safe online. . Go to Account settings, then Account details b. SpeedHi charleykate10 If you don't have the cabling then call the pre-installs team on 0800 052 1734 They are open 8:00am to 9:00pm Monday to - 5391208. I can only find the TV socket. I. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. Virgin Media; My Virgin Media; Shop;. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Customer since 1993. Hi , Welcome to our Community Forums and thanks for your post. . My Virgin Media App. We would like to show you a description here but the site won’t allow us. I’ve just lived into my new house and received my Virgin box. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. There are no virgin sockets on the wall. Is there likey to be any problem with this, such as degraded of weaker quality or speed. Joining in. You can workaround it simply without the need for a cable. Could someone let me know if this can be sorted? - 5306935. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. Virgin Media; My Virgin Media; Shop; Help;. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Bits and bytes. I have tried to contact vm but I don’t have a landline number so they w. See full list on itblogpros. If you're still struggling to find the location point of where the router needs to be plugged in, or if perhaps you might want to relocate the router, please. Thank you for your response @andrewmonkie. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Account - Cable. I wanted to check with people on here before trying to get an engineer in, just. Socket. on ‎01-12-2022 11:22. It uses a technology called RF over Glass (RFoG) so they can use same hubs and tv boxes. This would mean a relocation of either the phone or the hub, or some cabling work to ensure the correct set up. Secondly, once you have the plug and socket perfectly aligned straight, try turning the plug anti-clockwise a little bit (the opposite way you would normally screw it on) and see if you feel a slight 'click' as the first bits of the threads align with each other (while you are turning the plug slowly anti-clockwise). in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. Options. Re: Self install issue. Phone line - 5 mins. How do i book an engineer? Do i have to book one? - 5147036. Hi, I have the same problem with there being no Virgin Media wall socket in the house that I have moved to on 15 July. Virgin media wall socket in an unusable place in QuickStart, set up and connections Saturday; Hi in QuickStart, set up and connections a week ago; Top. Now have to wait until late next week for a technician to arrive!on ‎12-08-2022 15:38. Don't understand why I would qualify for Quick Start if the property didn't have the right connections?The VM box and the wiring is wired to the Virgin Media cable network which does not carry a terrestrial TV signal. I’ve got a broadband box to set up but no virgin media master socket ! I need to book an engineer to install one - 5446411. they dont make much "fitting new socket" so recommend a "brand new aerial" as the old one was "not digital compatible" which is complete rubbish installers have been using switchover to make money for ages. However, since theres no virgin media socket is it possible if someone who works at v. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. No wall socket. We don’t have a Virgin Media socket but the previous home owners did have Virgin Media wifi so I’m not sure what the issue is. I’ve received my quick set up package for new broadband but I don’t have a virgin media socket, I only have a standard internet one. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. Switched On Families. Plug the cables into the Hub. on ‎03-08-2020 18:05. kkd1. My Virgin. Re: No virgin media wall socket. Call the Pre-installation and delivery team on 0800 052 1734 if you need a socket for the Hub or TV's connection. Their newer “fibre” installs are Fibre to the outside of your house where there is a fibre to coax box powered from your house inside the large brown box and then Coax to inside. . Have you downloaded and used our Connect App yet? It'. Get the Hub ready by connecting the wires. his tuner has RDS but its not picking up any radio station names for some reason. Turn on your TV and get connected. Learn more. com. If however the socket itself has been removed you will need assistance. Follow the instructions on screen to finish your setup. VM don't send out the quick start kit unless there has previously been a VM connection in that property. Superstar. Account - Cable. Browse Virgin Media Virgin Media Community. When you see the ‘starting up’ screen, you can pull the tab out of the remote. Should I cancel and request an engineer to install. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. 5. I have no virgin media socket out let to be able to set up quick start even after being told it was already supplying to this address, I am posting here and been on hold 2 hours and new a technician to come out and fit one. The most common thing is the wall box & isolator (which you are supposed to plug into) are removed just. VM BB TV Landline. Switched. . So whether it's technical issues, hub problems or you need support, we’ll help you with our. We don’t have a Virgin Media socket but the previous home owners did have Virgin Media wifi so I’m not sure what the issue is. What confuses some people is the push-on connector provided. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. - 5156775. Getting started & FAQ. Got my virgin media self install kit but I don't have a virgin socket. You can remove the lower cable coming out of the bottom of the box (11 mm spanner, it might be very stiff to turn) Presumably this is an extension cable going to another part of your home (and assuming you don't need/want anything connected to the other end of that extension cable). Re: No Virgin media wall socket. Virgin Media; My Virgin Media; Shop; Help;. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. It is likely to need a technician callout, as wiring needs to be changed in the communal coms cupboard. I am trying to set up our wifi. The speeds and connectivity were misrepresented by Virgin Media and the WiFi was utterly dreadful. Just received our set up kit and tried to install ourselves but we only have the Virgin and BT Ethernet sockets, not the one displayed in - 5318441. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. 2: Internet connection, via your homehub, for all online functions. You'd not be able to get anything from the Virgin Media feed without signing up to Virgin Media cable and VM providing you with a cable STB with PIN card in it. Hi there @vmcusto1, welcome to our forum and thanks for your post. AnthonyRaw1986. Virgin Media; My Virgin Media; Shop; Help;. We'd love to assist with this, I will send you a PM here soon so we can look into what's. Go to Account settings, then Account details b. RJ11 plug to BT socket adapter. Options. I wanted. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Yep same here, was your broadband supposed to be installed on a specific date? If so you can get compensation due to VM’s ofcom. Manage Your Account. But I have the wrong wall socket to connect. Or if the other end of the white cable is in a more useful. Step 2: Order your Sky Broadband service. They will do this free of charge but it will involve some degree of rewiring to make the necessary connections. You’ll also find straightforward tests that’ll check for faults on your own phone line. on ‎27-10-2022 09:24. Just make sure you plug in on the go-live dates, which you can find in the letter we sent you. . I do not have a Virgin media wall socket and need to book an installation but am a tenant of a property and am having trouble getting the landlord to book it himself as I don't have details like his memorable word for phone use. Browse Virgin Media Virgin Media Community. Browse Virgin Media Virgin Media Community. The box and cables may have been removed by the previous occupiers. Options. Follow the instructions on screen to finish your setup. We've re-kindled our VM TV package and have received the TV360m box and all the gubbins. I'm a Very Insightful Person, I'm here to share knowledge. Tudor. Please allow me to send you a PM so I can look into this further for you. Your traditional landline sockets will no longer be the connecting point for your landline handset. Mark as New; Bookmark this message; Subscribe to this message; Mute; Subscribe to this message's RSS feed; Highlight this message; Print this message; Flag for a moderator; on ‎15-12-2022 21:47Re: No virgin media socket outside my house. Once a SIM card is inserted it operates like a mobile broadband router. My Virgin Media App. Issue being I have no virginmedia wall socket, just a VM phone line and then a cable coming in beneath that - which I tried using. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. i received an installation kit for my broadband but my property. The house is a new build, there's no lead in the paint, no aquarium or anything like that. Sadly a lot of sockets get removed from properties, which VM have no knowledge of. Make the call to the Virgin automated number. Turn on and start the Box. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. The block box on second picture is an amplifier for terrestrial TV. . Select the correct HDMI input for your box. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. I'm a new customer with Virgin (M125 Fibre) so I don't have a Virgin splitter. Therefore an engineer came out again, this time to install a socket within the property (. Getting started & FAQ. Chatter and natter. Thanks for coming back to us @Entoman56, the change to fibre phone is an instruction from the government and has to be completed by 2025 as the older phone network will be closed down, we are choosing to upgrade our customers as soon as we can, more information about the change over from Virgin can be found here and the. kkd1. Please, be advised once we switch to fibre optics your landline will need to connect via the hub, therefore we usually provide with an adaptor to use and plug your handset to the back of the router. We can assist further publicly for now with your Wi-Fi issues. 0 Kudos. The adaptor does not fit my wall socket. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. You can also visit our page on how to book an engineer to learn more. A Ti-Vo was installed in one of the upstairs bedrooms.